What this service is for, written down.
Our Statement of Purpose sets out who we support, what we aim to achieve, how the service operates and who is accountable for it. This page summarises it. It is reviewed and updated annually so that it consistently reflects best practice at Guided Heights Care.
Available on request
The full Statement of Purpose
This page summarises our Statement of Purpose. The full document is not published for download from this website.
Local Authorities, commissioners, social workers and other referring professionals can be sent the current approved version.
To request a copy, email info@guidedheightscare.co.uk or call 020 8013 5436.
The service in six lines
If you are assessing whether to refer, this is the short version. Every point below is expanded elsewhere on this site.
- We provide supported accommodation for young people aged 16 to 18 who are looked after, care-experienced, homeless, vulnerable, or preparing for independent adulthood.
- We deliver shared accommodation, floating support, and self-contained studios or flats across Greater London and surrounding areas.
- Our practice is aligned with the Supported Accommodation (England) Regulations 2023 and the Supported Accommodation Quality Standards.
- Our approach is informed by the Children Act 1989 and 2004, the Care Leavers Strategy, Working Together to Safeguard Children, and the Every Child Matters framework.
- We work in partnership with Local Authorities, social care teams, education providers, health services and other agencies.
- No young person is admitted unless we are confident we can provide safe, effective and person-centred support.
Seven areas, and where to read them here
The Statement of Purpose is a long document. This site carries the same material in the places a referring professional would look for it.
Who we are and what we aim to do
Our vision, the young people we support, the outcomes we work towards, and the values that sit behind them.
About UsAdmissions, matching and referrals
Admissions criteria, the matching process, the Impact and Compatibility Risk Assessment, referral documentation, emergency placements, placement decisions and the review cycle.
Referrals and PlacementsHow needs are met
Education and employment, budgeting and personal independence, health and health promotion, leisure, sport and cultural activities, and religious belief.
Our ServicesRelationships and participation
Contact arrangements with family, friends and significant others, consultation with young people, house meetings, countering bullying, and equality and diversity.
Our ApproachOperational guidelines
Staffing structure and ratios, staff responsibilities, house rules, the house description, security, cameras and surveillance, the disciplinary policy and unauthorised absence.
Our EnvironmentSafeguarding, complaints and fire safety
Our safeguarding commitments and the systems behind them, the complaints policy, and fire precautions, emergency procedures and safe working practices.
SafeguardingThe organisation
The registered provider, the leadership team and their qualifications, financial resources and how funding is used, and the policies and workflows that keep practice consistent.
Our TeamRequesting a copy
Our full policy manual, of which the Statement of Purpose forms part, is available at each provision and at our office. To request a copy of the Statement of Purpose, email info@guidedheightscare.co.uk or call 020 8013 5436.
Assessing us for a placement?
Ask us anything the Statement of Purpose does not answer. We would rather have the conversation before a referral than after one.